Shipping Policy
Shipping Policy
1. Order Processing
Once you receive your order confirmation email, please allow 1–7 business days for us to prepare your order. Business days exclude weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.
Please note that delivery estimates begin from the date of dispatch, not the date your order is placed.
2. Shipping Costs and Free Shipping
Shipping costs are shown at checkout after you select your delivery country and shipping method. By completing your purchase, you accept the applicable shipping charges.
Free Shipping Thresholds
| Destination | Free shipping on orders over |
|---|---|
| United States (excluding islands) | $100 USD |
| United Kingdom | £69 GBP |
| Canada | $140 CAD |
| Australia | $165 AUD |
| Switzerland | CHF 100 |
| European countries | €100 EUR |
| Other international countries | $100 USD |
3. Estimated Shipping Times
Delivery estimates are provided as a guide only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, shipping method, customs procedures, weather, postal disruptions, and other circumstances outside our control.
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–12 business days | 5–8 business days |
| United Kingdom | 6–10 business days | 4–8 business days |
| Canada | 8–15 business days | 8–10 business days |
| Australia | 5–10 business days | 4–7 business days |
| New Zealand | 6–10 business days | Not available |
| Ireland | 6–10 business days | 3–5 business days |
| Switzerland | 6–9 business days | Not available |
| Germany | 6–10 business days | 5–8 business days |
| France | 6–10 business days | 3–5 business days |
| Netherlands | 6–10 business days | 6–8 business days |
| Italy | 6–10 business days | 5–8 business days |
| Spain | 6–10 business days | 5–8 business days |
| Belgium | 6–10 business days | Not available |
| Austria | 6–10 business days | 6–8 business days |
| Sweden | 6–10 business days | Not available |
| Finland | 6–10 business days | Not available |
| Denmark | 6–10 business days | Not available |
| Norway | 8–10 business days | Not available |
| Poland | 6–10 business days | 6–8 business days |
| Cyprus | 8–12 business days | Not available |
| Greece | 8–12 business days | Not available |
| Bulgaria | 6–10 business days | Not available |
| Portugal | 6–10 business days | Not available |
| Hungary | 6–10 business days | Not available |
| Slovakia | 6–10 business days | Not available |
| Czech Republic | 6–10 business days | Not available |
| Romania | 6–10 business days | Not available |
| Estonia | 6–10 business days | Not available |
| Latvia | 6–10 business days | Not available |
| Lithuania | 6–10 business days | Not available |
| Croatia | 6–10 business days | Not available |
| Slovenia | 6–10 business days | Not available |
| Singapore | 6–7 business days | Not available |
| Malaysia | 8–10 business days* | Not available |
| Japan | 3–5 business days** | Not available |
| Thailand | 5–6 business days | Not available |
| Turkey | 6–10 business days | Not available |
| South Africa | 8–12 business days | Not available |
| Mexico | 8–12 business days | Not available |
| Israel | 6–10 business days | Not available |
| Brazil | 15–25 business days | Not available |
| United Arab Emirates | 6–10 business days | Not available |
| Saudi Arabia | 8–12 business days | Not available |
| Kuwait | 8–12 business days | Not available |
| Qatar | 8–12 business days | Not available |
| Pakistan | 11–13 business days | Not available |
| Nigeria | 13–16 business days | Not available |
| Ghana | 13–16 business days | Not available |
| Uganda | 13–16 business days | Not available |
| Kenya | 13–16 business days | Not available |
| Tanzania | 11–13 business days | Not available |
| Egypt | 13–16 business days | Not available |
| Rwanda | 9–13 business days | Not available |
| Angola | 11–13 business days | Not available |
| Bahrain | 8–12 business days | Not available |
| Jordan | 10–14 business days | Not available |
| Lebanon | 8–12 business days | Not available |
* Allow an additional 9–12 business days for East Malaysia.
** Allow 5–8 business days for Hokkaido and Okinawa.
4. Customs Duties and Taxes
You will not be charged customs duties at delivery. Cor Bloom covers applicable customs duties through our carrier network, so the price displayed and paid at checkout is the final price for your order.
5. Delivery Address and Address Changes
Please ensure that your delivery address is complete and correct before placing your order. Cor Bloom is not responsible for delays, non-delivery, loss, or additional costs caused by an incorrect or incomplete address submitted at checkout.
If you entered an incorrect address, contact us as soon as possible at hello@corbloomjewelry.com.
While we cannot guarantee changes, we will try to update the address if your order has not yet been processed or shipped. Once an order has been dispatched, the delivery address cannot be changed or re-routed.
If delivery to a new address is required after dispatch, additional redelivery, shipping, customs, and handling fees may apply, please contact us at hello@corbloomjewelry.com to arrange a new delivery to the correct address and pay relative fees
6. Delays and Late Deliveries
Delivery estimates do not include order processing time, additional delivery attempts, carrier collection delays, or the time a parcel remains at a pickup point.
Delays caused by courier operations, customs inspections, import regulations, postal strikes, weather, or other events outside Cor Bloom’s reasonable control may occur.
If your parcel is taking longer than expected and tracking has not updated recently, please contact us at hello@corbloomjewelry.com with your order number. We will assist you in checking the shipment status.
7. Tracking Information
Tracking information is sent automatically by email after dispatch.
If you have not received your tracking email, please:
-
Check your spam, junk, and promotions folders.
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Confirm that the email address entered at checkout is correct.
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Contact us at hello@corbloomjewelry.com with your order number.
8. Lost Packages in Transit
A package is considered lost in transit only when the carrier confirms in writing that it has been lost and has not been delivered. The written confirmation must clearly show the carrier name and tracking number.
If a parcel is confirmed as lost in transit:
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If all ordered items are available, we will send a replacement package.
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If one or more items are unavailable, you may choose an item or items of equal value, or receive store credit for the unavailable item(s). We will then send a replacement package where applicable.
9. Tracking Shows Delivered, but You Cannot Find Your Parcel
If tracking shows that your parcel has been delivered, please check:
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Your mailbox, porch, garage, and other protected areas
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With household members, neighbours, or building staff
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Around exterior doors, back entrances, and less-visible delivery locations
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Your building management office, if you live in an apartment or condominium
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Your parcel locker, if you have received a locker key in your mailbox
Some parcels may be delivered separately from regular mail or scanned as delivered shortly before arrival. Please allow a short time and contact the carrier directly for delivery details.
Cor Bloom is not responsible for lost or stolen parcels where tracking confirms delivery to the shipping address provided at checkout.
10. Returned-to-Sender, Unclaimed, or Refused Packages
If a package is returned to sender because it was unclaimed, refused, undeliverable, or sent to an invalid address provided at checkout, a refund is not automatically available.
Where reshipment is possible:
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If all items are available, we can send a replacement package after applicable shipping, customs, warehousing, and handling fees have been paid.
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If one or more items are unavailable, you may choose alternative items of equal value. Applicable shipping, customs, warehousing, and handling fees must be paid before reshipment.
Please contact hello@corbloomjewelry.com with your order number so we can confirm the available options and applicable fees.
Refusing a package is not a valid return. International carriers may not return refused parcels to our designated warehouse. If you wish to request a refund for an eligible item, you must collect the parcel and return it to our designated warehouse in accordance with our Return & Refund Policy.
11. Order Cancellations
Once an order has been placed, it enters our processing system quickly and cannot be cancelled or modified.
Cor Bloom reserves the right to cancel an order where there is suspected unauthorized, altered, or ineligible use of an offer or payment method, or where a system error or unforeseen issue affects the order.