FAQ
Product
Jewelry Care
Jewelry Care
❀ ASTM F136 Implant-Grade Titanium
At Cor Bloom, our Titanium Jewelry is meticulously crafted to be water-resistant, offering you the freedom to wear it confidently near water. Nevertheless, to uphold its pristine appearance over time, we advise minimizing prolonged exposure to water, chemicals, moisture, chlorinated water, and cleansing products. By following these care instructions, you can help ensure that your jewelry retains its beauty and longevity for years to come.
When your pieces are not being worn, we suggest storing them in the original Cor Bloom pouch in a cool, dry place.
❀ Plated Jewelry (Sterling Silver, Surgical 316l Stainless Steel & Brass)
To take care of your treasured jewelry and preserve its beauty, luster, and brightness, we recommend the following:
- Remove your jewelry before sleeping, showering, bathing, swimming, or engaging in any other activities that cause friction or contact with moisture. Do not wear them while sleeping to avoid accidental damage.
- Keep your jewelry away from perspiration, water, perfume, and cosmetics. Store them in a clean, dry, and cool place. Avoid extreme temperatures and direct sunlight.
- When you are not wearing your jewelry, we encourage you to store it in your original Cor Bloom pouch/box (and keep it in a cool, dry spot) to maintain luster and prolong its life.
- Gently clean your jewelry using non-abrasive cotton or microfiber cloth. We also offer a jewelry polishing cloth included in this package. The cloth works for both silver and gold plated pieces as it contains
Please note: Cor Bloom cannot guarantee that the gold-plating of our items will last forever. Gold-plated items are, by their nature, more fragile and susceptible to loss of color over time. The speed at which this color fades will depend on various factors, such as the use of chemical products on the skin, how much the wearer sweats, or even the pH level of the individual’s skin. For this reason, it is particularly important to ensure suitable care of your gold-plated jewelry.
Our Materials
Our Materials
Premium Materials, Thoughtfully Chosen
At Cor Bloom, we craft every piece of jewelry using only the highest-quality, hypoallergenic materials—because your comfort, safety, and style matter.
We use the following materials:
- F136 Implant-Grade Titanium
- 925 Sterling Silver
- 316L Surgical Stainless Steel
- Eco Brass
To some styles, we apply a thick layer of plating, including 18K/24K Gold, Rose Gold, Black Gold, or Rhodium, ensuring a luxurious and durable finish.
To ensure the best experience, we kindly ask that you review the product descriptions before completing your purchase. While our jewelry is designed with your comfort and safety in mind, it is important to remember that individual sensitivities may vary. We recommend being aware of any personal allergies to metals, as it is the customer's responsibility to consider any specific sensitivities. Unfortunately, we cannot accept liability for any allergic reactions or irritations that may occur.
For more detailed information about the materials used, please refer to the Product Description section on each item’s page. We are here to help and want you to love your Cor Bloom jewelry.
❀ ASTM F136 Implant-Grade Titanium
The safest and most trusted material for body jewelry.
Nickel-free, lead-free, and hypoallergenic, our Titanium is ideal for:
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Most sensitive skin (unless you have a very specific allergy)
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Initial piercings
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Healed piercings
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Children’s piercings
Why choose Cor Bloom Titanium Jewelry?
Wear It. Forget It. Love It.
✓ Made to Move With You All day
✓ Crafted for lasting comfort, from Daylight to Dreams
✓ Water- and sweat-resistant
✓ Hypoallergenic & tarnish-free
✓ Comfortable all-day wear—you can even sleep in it
✓ Flat-back design with no poking
✓ Available in multiple lengths (4mm to 14mm) for the perfect fit
❀ High-Quality 925 Sterling Silver
All Cor Bloom sterling silver pieces are plated with thick layers of rhodium or 18K gold, then finished with our exclusive anti-tarnish treatment to preserve shine and prevent dullness. Every piece is:
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Hypoallergenic
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Long-lasting
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Lustrous and elegant
❀ Surgical 316L Stainless Steel
Durable, hypoallergenic, and resistant to corrosion, this stainless steel is a popular choice for:
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Everyday wear
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Sensitive skin
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Children's jewelry
It’s a stylish and worry-free option for those who want beauty, comfort and durability in one.
❀ Hypoallergenic Eco Brass
We use eco-friendly brass with an extra-thick layer of 18K gold or rhodium plating, designed to last. Our brass-based pieces are:
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Skin-safe and hypoallergenic
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Lightweight and durable
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Tarnish-free with proper care
Perfect for those who want sustainable elegance at affordable price.
Will your jewelry tarnish?
Will your jewelry tarnish?
No, our jewelry is designed to resist tarnishing. However, proper care is essential to maintain its shine and longevity.To ensure your pieces stay in top condition, we recommend following the guidelines on our Jewelry Care Page for more details.
Do you offer Gift Cards?
Do you offer Gift Cards?
Yes, absolutely! Give the gift of choice with a Cor Bloom Digital Gift Voucher.
Perfect for your loved ones to select their favorite pieces!
Can your piercing jewelry be used for initial piercings?
Can your piercing jewelry be used for initial piercings?
Yes, our Titanium Jewelry is crafted from medical-grade F136 titanium, recognized as one of the safest and most reliable materials for both initial and healed piercings.
We highly recommend consulting with your professional piercer. They will assist in selecting the correct gauge, length, and material for your specific piercing, ensuring the best fit for your healing process.
To provide the best experience, we also encourage you to review the product descriptions before finalizing your purchase. While our jewelry is designed with your comfort and safety in mind, it's important to remember that individual sensitivities can vary. We suggest being mindful of any personal or rare allergies to metals, as it is the customer's responsibility to consider these factors. Unfortunately, we cannot accept liability for any allergic reactions or irritations that may arise.
For more detailed information about the materials used, please refer to the product description section on each item’s page. We are here to support you and want you to love your Cor Bloom jewelry.
Is your jewelry safe for sensitive skin/hypoallergenic?
Is your jewelry safe for sensitive skin/hypoallergenic?
At Cor Bloom, we craft every piece of jewelry using only the highest-quality, hypoallergenic materials—because your comfort, safety, and style matter.
To ensure the best experience, we kindly ask that you review the product descriptions before completing your purchase. While our jewelry is designed with your comfort and safety in mind, it is important to remember that individual sensitivities may vary. We recommend being aware of any personal allergies to metals, as it is the customer's responsibility to consider any specific sensitivities. Unfortunately, we cannot accept liability for any allergic reactions or irritations that may occur.
For more detailed information about the materials used, please refer to the Product Description section on each item’s page. We are here to help and want you to love your Cor Bloom jewelry.
Do you offer spare parts, such as back posts, ball ends, etc.?
Do you offer spare parts, such as back posts, ball ends, etc.?
If you:
- Ordered the wrong size
- Need to size your piercing up or down
- Need to replace a lost backing
We've got you covered with our selection of spare parts.
**Please note:** Due to hygiene and safety concerns, once earrings or piercing jewelry have been sold and shipped, they cannot be returned or refunded. This policy ensures that all jewelry purchased is brand new and has not been previously worn. We understand this may be frustrating, and we sincerely apologize for any inconvenience.
If you’ve selected the wrong size or need a different size, we offer a wide range of spare parts that are compatible with the majority of our jewelry. This allows you to easily change the backing without needing to repurchase the whole piece or return it.
Are Cor Bloom products ethically produced?
Are Cor Bloom products ethically produced?
Absolutely, Cor Bloom is dedicated to conducting business ethically, legally, and responsibly. This commitment includes choosing suppliers and partners who share our values. We uphold the highest standards of ethical and environmental practices in sourcing our materials, ensuring safe working conditions and safeguarding the well-being of workers throughout our supply chain.
Do your products come with a warranty?
Do your products come with a warranty?
Do your products come with a warranty?
Yes! We offer a 100-day warranty that covers your Cor Bloom jewelry purchase for 100 calendar days from the original purchase date. This warranty protects against quality issues. While we test our products thoroughly, we want you to shop with peace of mind, knowing that you are fully protected.
How can I use the warranty?
To make a warranty claim, please email us at hello@corbloomjewelry.com with a description of the issue and a photo of the product. After evaluation, we'll send you a replacement at no additional charge.
Does the warranty apply to free gifts with purchase?
Unfortunately, any products received as free gifts through promotions or purchases are not covered by our 100-day warranty. We appreciate your understanding.
What about purchases made during sample sales?
Items bought during our sample sales are not covered by our 100-day warranty.
Shipping
Where do you ship from?
Where do you ship from?
As an international brand with a global customer base, we operate through a reliable network of trusted logistics partners and warehouses strategically located across Europe and Asia. Orders are dispatched based on stock availability and the most efficient shipping route to ensure timely delivery.
All prices displayed include any applicable customs duties and import fees, so you can shop with confidence—no hidden charges upon delivery.
Shipping Time
Shipping Time
Once you receive your order confirmation email, please allow 1 to 7 business days (exluding weekends & holidays) for us to prepare your order.
Please note that shipping times are calculated from the moment of dispatch, not from the moment the order is placed.
After this processing period, your package will be promptly dispatched from our warehouse, and you will receive an email containing a tracking number.
The Shipping Costs will be displayed at the checkout after selecting a specific country.
Free Shipping
- United States:
Free Shipping On Orders Over $100 USD
- United Kingdom:
Free Shipping On Orders Over £69 GBP
- Canada:
Free Shipping On Orders Over $140 CAD
- Australia:
Free Shipping On Orders Over $165 AUD
- Swiss:
Free Shipping On Orders Over CHF 100
- European Countries
Free Shipping On Orders Over €100 EUR
- International/Other Countries
Free Shipping On Orders Over $100 USD
See Shipping Time here.
Shipping fees are non-refundable in the case of returns.
Note 1: We do not take responsibility for factors external to Cor Bloom, which may delay or prevent delivery, and which are not covered by our logistic partners.
Note 2: Delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
Delivery times will depend on where you are located, our shipping partners, and the service of your choice.
1. Order Processing
Once you receive your order confirmation email, please allow 1–7 business days for us to prepare your order. Business days exclude weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.
Please note that delivery estimates begin from the date of dispatch, not the date your order is placed.
2. Shipping Costs and Free Shipping
Shipping costs are shown at checkout after you select your delivery country and shipping method. By completing your purchase, you accept the applicable shipping charges.
Free Shipping Thresholds
| Destination | Free shipping on orders over |
|---|---|
| United States (excluding islands) | $100 USD |
| United Kingdom | £69 GBP |
| Canada | $140 CAD |
| Australia | $165 AUD |
| Switzerland | CHF 100 |
| European countries | €100 EUR |
| Other international countries | $100 USD |
3. Estimated Shipping Times
Delivery estimates are provided as a guide only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, shipping method, customs procedures, weather, postal disruptions, and other circumstances outside our control.
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–12 business days | 5–8 business days |
| United Kingdom | 6–10 business days | 4–8 business days |
| Canada | 8–15 business days | 8–10 business days |
| Australia | 5–10 business days | 4–7 business days |
| New Zealand | 6–10 business days | Not available |
| Ireland | 6–10 business days | 3–5 business days |
| Switzerland | 6–9 business days | Not available |
| Germany | 6–10 business days | 5–8 business days |
| France | 6–10 business days | 3–5 business days |
| Netherlands | 6–10 business days | 6–8 business days |
| Italy | 6–10 business days | 5–8 business days |
| Spain | 6–10 business days | 5–8 business days |
| Belgium | 6–10 business days | Not available |
| Austria | 6–10 business days | 6–8 business days |
| Sweden | 6–10 business days | Not available |
| Finland | 6–10 business days | Not available |
| Denmark | 6–10 business days | Not available |
| Norway | 8–10 business days | Not available |
| Poland | 6–10 business days | 6–8 business days |
| Cyprus | 8–12 business days | Not available |
| Greece | 8–12 business days | Not available |
| Bulgaria | 6–10 business days | Not available |
| Portugal | 6–10 business days | Not available |
| Hungary | 6–10 business days | Not available |
| Slovakia | 6–10 business days | Not available |
| Czech Republic | 6–10 business days | Not available |
| Romania | 6–10 business days | Not available |
| Estonia | 6–10 business days | Not available |
| Latvia | 6–10 business days | Not available |
| Lithuania | 6–10 business days | Not available |
| Croatia | 6–10 business days | Not available |
| Slovenia | 6–10 business days | Not available |
| Singapore | 6–7 business days | Not available |
| Malaysia | 8–10 business days* | Not available |
| Japan | 3–5 business days** | Not available |
| Thailand | 5–6 business days | Not available |
| Turkey | 6–10 business days | Not available |
| South Africa | 8–12 business days | Not available |
| Mexico | 8–12 business days | Not available |
| Israel | 6–10 business days | Not available |
| Brazil | 15–25 business days | Not available |
| United Arab Emirates | 6–10 business days | Not available |
| Saudi Arabia | 8–12 business days | Not available |
| Kuwait | 8–12 business days | Not available |
| Qatar | 8–12 business days | Not available |
| Pakistan | 11–13 business days | Not available |
| Nigeria | 13–16 business days | Not available |
| Ghana | 13–16 business days | Not available |
| Uganda | 13–16 business days | Not available |
| Kenya | 13–16 business days | Not available |
| Tanzania | 11–13 business days | Not available |
| Egypt | 13–16 business days | Not available |
| Rwanda | 9–13 business days | Not available |
| Angola | 11–13 business days | Not available |
| Bahrain | 8–12 business days | Not available |
| Jordan | 10–14 business days | Not available |
| Lebanon | 8–12 business days | Not available |
* Allow an additional 9–12 business days for East Malaysia.
** Allow 5–8 business days for Hokkaido and Okinawa.
General Shipping Info
General Shipping Info
Once you receive your order confirmation email, please allow 1 to 7 business days (exluding weekends & holidays) for us to prepare your order.
After this processing period, your package will be promptly dispatched from our warehouse, and you will receive an email containing a tracking number.
The Shipping Costs will be displayed at the checkout after selecting a specific country.
Free Shipping
- United States:
Free Shipping On Orders Over $100 USD
- United Kingdom:
Free Shipping On Orders Over £69 GBP
- Canada:
Free Shipping On Orders Over $140 CAD
- Australia:
Free Shipping On Orders Over $165 AUD
- Swiss:
Free Shipping On Orders Over CHF 100
- European Countries
Free Shipping On Orders Over €100 EUR
- International/Other Countries
Free Shipping On Orders Over $100 USD
Shipping fees are non-refundable in the case of returns.
Note 1: We do not take responsibility for factors external to Cor Bloom, which may delay or prevent delivery, and which are not covered by our logistic partners.
Note 2: Delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
Delivery times will depend on where you are located, our shipping partners, and the service of your choice.
Shipping Policy
1. Order Processing
Once you receive your order confirmation email, please allow 1–7 business days for us to prepare your order. Business days exclude weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.
Please note that delivery estimates begin from the date of dispatch, not the date your order is placed.
2. Shipping Costs and Free Shipping
Shipping costs are shown at checkout after you select your delivery country and shipping method. By completing your purchase, you accept the applicable shipping charges.
Free Shipping Thresholds
| Destination | Free shipping on orders over |
|---|---|
| United States (excluding islands) | $100 USD |
| United Kingdom | £69 GBP |
| Canada | $140 CAD |
| Australia | $165 AUD |
| Switzerland | CHF 100 |
| European countries | €100 EUR |
| Other international countries | $100 USD |
3. Estimated Shipping Times
Delivery estimates are provided as a guide only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, shipping method, customs procedures, weather, postal disruptions, and other circumstances outside our control.
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–12 business days | 5–8 business days |
| United Kingdom | 6–10 business days | 4–8 business days |
| Canada | 8–15 business days | 8–10 business days |
| Australia | 5–10 business days | 4–7 business days |
| New Zealand | 6–10 business days | Not available |
| Ireland | 6–10 business days | 3–5 business days |
| Switzerland | 6–9 business days | Not available |
| Germany | 6–10 business days | 5–8 business days |
| France | 6–10 business days | 3–5 business days |
| Netherlands | 6–10 business days | 6–8 business days |
| Italy | 6–10 business days | 5–8 business days |
| Spain | 6–10 business days | 5–8 business days |
| Belgium | 6–10 business days | Not available |
| Austria | 6–10 business days | 6–8 business days |
| Sweden | 6–10 business days | Not available |
| Finland | 6–10 business days | Not available |
| Denmark | 6–10 business days | Not available |
| Norway | 8–10 business days | Not available |
| Poland | 6–10 business days | 6–8 business days |
| Cyprus | 8–12 business days | Not available |
| Greece | 8–12 business days | Not available |
| Bulgaria | 6–10 business days | Not available |
| Portugal | 6–10 business days | Not available |
| Hungary | 6–10 business days | Not available |
| Slovakia | 6–10 business days | Not available |
| Czech Republic | 6–10 business days | Not available |
| Romania | 6–10 business days | Not available |
| Estonia | 6–10 business days | Not available |
| Latvia | 6–10 business days | Not available |
| Lithuania | 6–10 business days | Not available |
| Croatia | 6–10 business days | Not available |
| Slovenia | 6–10 business days | Not available |
| Singapore | 6–7 business days | Not available |
| Malaysia | 8–10 business days* | Not available |
| Japan | 3–5 business days** | Not available |
| Thailand | 5–6 business days | Not available |
| Turkey | 6–10 business days | Not available |
| South Africa | 8–12 business days | Not available |
| Mexico | 8–12 business days | Not available |
| Israel | 6–10 business days | Not available |
| Brazil | 15–25 business days | Not available |
| United Arab Emirates | 6–10 business days | Not available |
| Saudi Arabia | 8–12 business days | Not available |
| Kuwait | 8–12 business days | Not available |
| Qatar | 8–12 business days | Not available |
| Pakistan | 11–13 business days | Not available |
| Nigeria | 13–16 business days | Not available |
| Ghana | 13–16 business days | Not available |
| Uganda | 13–16 business days | Not available |
| Kenya | 13–16 business days | Not available |
| Tanzania | 11–13 business days | Not available |
| Egypt | 13–16 business days | Not available |
| Rwanda | 9–13 business days | Not available |
| Angola | 11–13 business days | Not available |
| Bahrain | 8–12 business days | Not available |
| Jordan | 10–14 business days | Not available |
| Lebanon | 8–12 business days | Not available |
* Allow an additional 9–12 business days for East Malaysia.
** Allow 5–8 business days for Hokkaido and Okinawa.
4. Customs Duties and Taxes
You will not be charged customs duties at delivery. Cor Bloom covers applicable customs duties through our carrier network, so the price displayed and paid at checkout is the final price for your order.
5. Delivery Address and Address Changes
Please ensure that your delivery address is complete and correct before placing your order. Cor Bloom is not responsible for delays, non-delivery, loss, or additional costs caused by an incorrect or incomplete address submitted at checkout.
If you entered an incorrect address, contact us as soon as possible at hello@corbloomjewelry.com.
While we cannot guarantee changes, we will try to update the address if your order has not yet been processed or shipped. Once an order has been dispatched, the delivery address cannot be changed or re-routed.
If delivery to a new address is required after dispatch, additional redelivery, shipping, customs, and handling fees may apply, please contact us at hello@corbloomjewelry.com to arrange a new delivery to the correct address and pay relative fees
6. Delays and Late Deliveries
Delivery estimates do not include order processing time, additional delivery attempts, carrier collection delays, or the time a parcel remains at a pickup point.
Delays caused by courier operations, customs inspections, import regulations, postal strikes, weather, or other events outside Cor Bloom’s reasonable control may occur.
If your parcel is taking longer than expected and tracking has not updated recently, please contact us at hello@corbloomjewelry.com with your order number. We will assist you in checking the shipment status.
7. Tracking Information
Tracking information is sent automatically by email after dispatch.
If you have not received your tracking email, please:
-
Check your spam, junk, and promotions folders.
-
Confirm that the email address entered at checkout is correct.
-
Contact us at hello@corbloomjewelry.com with your order number.
8. Lost Packages in Transit
A package is considered lost in transit only when the carrier confirms in writing that it has been lost and has not been delivered. The written confirmation must clearly show the carrier name and tracking number.
If a parcel is confirmed as lost in transit:
-
If all ordered items are available, we will send a replacement package.
-
If one or more items are unavailable, you may choose an item or items of equal value, or receive store credit for the unavailable item(s). We will then send a replacement package where applicable.
9. Tracking Shows Delivered, but You Cannot Find Your Parcel
If tracking shows that your parcel has been delivered, please check:
-
Your mailbox, porch, garage, and other protected areas
-
With household members, neighbours, or building staff
-
Around exterior doors, back entrances, and less-visible delivery locations
-
Your building management office, if you live in an apartment or condominium
-
Your parcel locker, if you have received a locker key in your mailbox
Some parcels may be delivered separately from regular mail or scanned as delivered shortly before arrival. Please allow a short time and contact the carrier directly for delivery details.
Cor Bloom is not responsible for lost or stolen parcels where tracking confirms delivery to the shipping address provided at checkout.
10. Returned-to-Sender, Unclaimed, or Refused Packages
If a package is returned to sender because it was unclaimed, refused, undeliverable, or sent to an invalid address provided at checkout, a refund is not automatically available.
Where reshipment is possible:
-
If all items are available, we can send a replacement package after applicable shipping, customs, warehousing, and handling fees have been paid.
-
If one or more items are unavailable, you may choose alternative items of equal value. Applicable shipping, customs, warehousing, and handling fees must be paid before reshipment.
Please contact hello@corbloomjewelry.com with your order number so we can confirm the available options and applicable fees.
Refusing a package is not a valid return. International carriers may not return refused parcels to our designated warehouse. If you wish to request a refund for an eligible item, you must collect the parcel and return it to our designated warehouse in accordance with our Return & Refund Policy.
11. Order Cancellations
Once an order has been placed, it enters our processing system quickly and cannot be cancelled or modified.
Cor Bloom reserves the right to cancel an order where there is suspected unauthorized, altered, or ineligible use of an offer or payment method, or where a system error or unforeseen issue affects the order.
How to change incorrect shipping address?
How to change incorrect shipping address?
Entered the Wrong Shipping Address?
If you've placed an order with an incorrect shipping address, please contact our customer support team as soon as possible at hello@corbloomjewelry.com.
If your order has not yet been processed or shipped, we’ll do our best to update the address for you. However, once an order has been processed or dispatched, we’re unfortunately unable to make changes to the shipping information.
Please make sure your address is accurate at checkout to help ensure your package arrives safely and on time.
Note: We cannot guarantee changes to orders requested more than 15 hours after placement, as processing may begin shortly after an order is received.
Will I be responsible for paying customs duties?
Will I be responsible for paying customs duties?
No, you will not be charged customs duties when shopping with us. Thanks to the strong network we have built with our carrier partners worldwide, we cover all customs duties on your behalf. This ensures a transparent and hassle-free shopping experience. The price you see and pay on our online store is the final price, making your shopping process smooth and enjoyable.
Refund & Exchange
Can I return/exchange my jewelry?
Can I return/exchange my jewelry?
For hygiene and safety reasons, piercing jewelry, earrings, personalized items, and discounted or final-sale products are not eligible for returns, exchanges, or refunds.
Piercing jewelry and earrings include all items designed to pass through a piercing, including earrings, barbells, labrets (flatback studs), curved barbells, huggies, hoops, clickers, and belly rings.
Eligible Items
Only the following full-price, non-personalized items are eligible for return or exchange:
- Necklaces
- Bracelets
- Rings
To be eligible, a return or exchange request must be submitted within 14 calendar days of delivery. Return shipping costs are the responsibility of the customer.
Returned items must be unused, unworn, undamaged, and in their original packaging. When returning a package to us, all applicable customs duties, taxes, and fees must be paid in advance by the customer. Packages sent with unpaid customs charges may be refused and returned to the sender.
Sets and Bundles
Items purchased as part of a set or bundle cannot be returned individually. Where a set or bundle is eligible for return, all items included must be returned together and must meet our return requirements.
Final-Sale Items
All discounted, sale, last-chance, and final-sale products are final sale and cannot be returned, exchanged, or refunded.
The following products are also final sale:
- Chain extenders
- Earring backs
- Earring-back lifters
- Mystery products
- Custom jewelry
Refund Processing
Once your return has been delivered to and inspected by our warehouse, we will process the refund to your original payment method or issue store credit, according to your preference. Once your return has been accepted, the refund will be issued immediately. Depending on your bank or payment provider, it may take 3–10 business days for the funds to appear in your account.
Please allow up to 30 days for our team to inspect and process your return after it is marked as delivered to our warehouse.
Original shipping fees are non-refundable and will be deducted from the refund amount where applicable.
We kindly ask that all eligible items be returned in their original, perfect condition. Returns that show signs of wear, damage, use, or that do not meet the conditions above may be refused or may not qualify for a refund.
Please note:
- The original shipping fee is non-refundable under any circumstances.
- Returned items must be in their original, unworn condition and include all original packaging.
For any questions or to initiate a return, contact us at hello@corbloomjewelry.com.
Can I change/cancel my order?
Can I change/cancel my order?
Our warehouse operates at a fast pace, processing orders 7 days a week, including Sundays, to ensure prompt dispatch and delivery. For this reason, all orders are considered final once placed and cannot be canceled.
However, we understand that mistakes can happen. If you need to update your delivery address, contact information, or make changes to the size, color, or items ordered, please contact our customer service team as soon as possible at hello@corbloomjewelry.com. We’ll do our best to accommodate your request before the order is processed.
I ordered the wrong size. What are my options?
I ordered the wrong size. What are my options?
If you:
- Ordered the wrong size
- Need to size your piercing up or down
- Need to replace a lost backing
We've got you covered with our selection of spare parts.
**Please note:** Due to hygiene and safety concerns, once earrings or piercing jewelry have been sold and shipped, they cannot be returned or refunded. This policy ensures that all jewelry purchased is brand new and has not been previously worn. We understand this may be frustrating, and we sincerely apologize for any inconvenience.
If you’ve selected the wrong size or need a different size, we offer a wide range of spare parts that are compatible with the majority of our jewelry. This allows you to easily change the backing without needing to repurchase the whole piece or return it.
Refusing Orders Upon Arrival
Refusing Orders Upon Arrival
Once an order is shipped, it is considered final and cannot be canceled.
Refusing the package upon delivery is not deemed a valid return and will render your order ineligible for a refund. We strongly encourage you to contact our Customer Support Team by emailing Hello@corbloomjewelry.com for assistance with any issues.
Please be aware that if you refuse the parcel upon delivery, you will still be charged the full order amount, including shipping costs, duties, and taxes.
How do I start a return/exchange?
How do I start a return/exchange?
Piercing jewelry, earrings, discounted products (final sale), and personalized items are non-refundable and non-exchangeable.
If your order qualifies for a return, please contact us at Hello@corbloomjewelry.com or use the contact form to receive detailed return instructions. Refusing the package upon delivery is not considered a valid return and will make your order ineligible for a refund. The items must be sent back to the warehouse address provided in the return instructions from our Customer Care Team via email.
You can expect a response within 24 - 48 hours. Once your return is authorized, you will receive all necessary instructions by email.
Return Shipping Fees:
We do not provide free return shipping labels, and all shipping costs associated with an exchange or return shall be borne by the buyer, except in cases where the item is faulty or incorrect.
Please note that you are responsible for sending the package with the courier service of your choice, and the shipping costs will be at your own expense.
Return Shipping Process:
- Please contact us at Hello@corbloomjewelry.com for return instructions.
- Customers are responsible for returning the product(s) via postal service with a tracking number.
- Shipping costs and any applicable customs fees are the customer’s responsibility.
- The initial delivery fees will be deducted from the refund amount during the refund process.
Important Notes:
- Your return package must arrive at the warehouse with duties and taxes already paid. If not, the package will be returned to the sender and the return request will be denied.
- Cor Bloom is not responsible for any loss of the package during shipment. It is the customer’s responsibility to ensure the package arrives at our facility in perfect condition.
- If your order included free gifts, these must be returned if the order no longer meets the promotional requirements due to the return.
- Please allow up to 35 business days for your return package to reach our address (depending on your location). We’ll only issue the store credit or exchange once the parcel is delivered to us.
My package is returned to sender, what should I do?
My package is returned to sender, what should I do?
If the tracking shows that your package has been returned to the sender for any reason, you will be responsible for covering the cost of reshipping the package. We kindly recommend reaching out to the courier company to see if it is still possible to pick up the package at the nearest post office, as in many cases, it may still be available for pick-up there.
If the package is no longer available for pick-up and has been returned to us, please note the following:
- If the package was returned due to an incorrect address or any other reason, you will be responsible for paying the cost to resend it.
- Once the package reaches our courier partner’s warehouse, we can arrange for it to be reshipped to the correct address. However, additional shipping fees and any applicable warehouse charges will apply, and these costs will need to be covered by the customer.
To proceed, please contact us via email at hello@corbloomjewelry.com with your correct address. Our team will send you a link to complete the payment for the additional shipping fees.
Delivery
I received a faulty or incorrect item / I did not receive part of my order.
I received a faulty or incorrect item / I did not receive part of my order.
At Cor Bloom, we pride ourselves on the quality and accuracy of every order. We take great care in ensuring that all products are carefully inspected and packaged to prevent any issues. However, we understand that occasional mistakes may still happen, and we are committed to making things right.
If you receive a faulty item or find that part of your order is missing, please don’t hesitate to contact our Customer Care Team by emailing hello@corbloomjewelry.com. We ask that you reach out within 10 days of receiving your order, providing as much detail as possible about the issue. Our team will investigate the situation promptly and work with you to resolve it, whether through a replacement, refund, or another suitable solution.
Your satisfaction is our priority, and we will do everything we can to ensure a seamless resolution. Thank you for your understanding and continued trust in Cor Bloom.
Can I update my shipping address? My shipping address is incorrect.
Can I update my shipping address? My shipping address is incorrect.
If you've placed an order but entered an incorrect shipping address, please contact our customer support team as soon as possible at hello@corbloomjewelry.com. If your order has not yet been processed or shipped, we will update the address for you. However, if your order has already been processed or shipped, we regret that we are unable to change the shipping address at this stage.
Please ensure that your address is correct at checkout to ensure your package arrives safely and on time.
What is the delivery time for my order?
What is the delivery time for my order?
1. Order Processing
Once you receive your order confirmation email, please allow 1–7 business days for us to prepare your order. Business days exclude weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.
Please note that delivery estimates begin from the date of dispatch, not the date your order is placed.
2. Shipping Costs and Free Shipping
Shipping costs are shown at checkout after you select your delivery country and shipping method. By completing your purchase, you accept the applicable shipping charges.
Free Shipping Thresholds
| Destination | Free shipping on orders over |
|---|---|
| United States (excluding islands) | $100 USD |
| United Kingdom | £69 GBP |
| Canada | $140 CAD |
| Australia | $165 AUD |
| Switzerland | CHF 100 |
| European countries | €100 EUR |
| Other international countries | $100 USD |
3. Estimated Shipping Times
Delivery estimates are provided as a guide only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, shipping method, customs procedures, weather, postal disruptions, and other circumstances outside our control.
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–12 business days | 5–8 business days |
| United Kingdom | 6–10 business days | 4–8 business days |
| Canada | 8–15 business days | 8–10 business days |
| Australia | 5–10 business days | 4–7 business days |
| New Zealand | 6–10 business days | Not available |
| Ireland | 6–10 business days | 3–5 business days |
| Switzerland | 6–9 business days | Not available |
| Germany | 6–10 business days | 5–8 business days |
| France | 6–10 business days | 3–5 business days |
| Netherlands | 6–10 business days | 6–8 business days |
| Italy | 6–10 business days | 5–8 business days |
| Spain | 6–10 business days | 5–8 business days |
| Belgium | 6–10 business days | Not available |
| Austria | 6–10 business days | 6–8 business days |
| Sweden | 6–10 business days | Not available |
| Finland | 6–10 business days | Not available |
| Denmark | 6–10 business days | Not available |
| Norway | 8–10 business days | Not available |
| Poland | 6–10 business days | 6–8 business days |
| Cyprus | 8–12 business days | Not available |
| Greece | 8–12 business days | Not available |
| Bulgaria | 6–10 business days | Not available |
| Portugal | 6–10 business days | Not available |
| Hungary | 6–10 business days | Not available |
| Slovakia | 6–10 business days | Not available |
| Czech Republic | 6–10 business days | Not available |
| Romania | 6–10 business days | Not available |
| Estonia | 6–10 business days | Not available |
| Latvia | 6–10 business days | Not available |
| Lithuania | 6–10 business days | Not available |
| Croatia | 6–10 business days | Not available |
| Slovenia | 6–10 business days | Not available |
| Singapore | 6–7 business days | Not available |
| Malaysia | 8–10 business days* | Not available |
| Japan | 3–5 business days** | Not available |
| Thailand | 5–6 business days | Not available |
| Turkey | 6–10 business days | Not available |
| South Africa | 8–12 business days | Not available |
| Mexico | 8–12 business days | Not available |
| Israel | 6–10 business days | Not available |
| Brazil | 15–25 business days | Not available |
| United Arab Emirates | 6–10 business days | Not available |
| Saudi Arabia | 8–12 business days | Not available |
| Kuwait | 8–12 business days | Not available |
| Qatar | 8–12 business days | Not available |
| Pakistan | 11–13 business days | Not available |
| Nigeria | 13–16 business days | Not available |
| Ghana | 13–16 business days | Not available |
| Uganda | 13–16 business days | Not available |
| Kenya | 13–16 business days | Not available |
| Tanzania | 11–13 business days | Not available |
| Egypt | 13–16 business days | Not available |
| Rwanda | 9–13 business days | Not available |
| Angola | 11–13 business days | Not available |
| Bahrain | 8–12 business days | Not available |
| Jordan | 10–14 business days | Not available |
| Lebanon | 8–12 business days | Not available |
* Allow an additional 9–12 business days for East Malaysia.
** Allow 5–8 business days for Hokkaido and Okinawa.
What should I do if I didn't receive the tracking number of my parcel?
What should I do if I didn't receive the tracking number of my parcel?
Once your order is dispatched, a confirmation email with tracking information will be automatically sent to you.
Please make sure to check your spam folder, as sometimes our emails can be mistakenly filtered there. If you are still unable to find the email with your tracking number, kindly reach out to our Customer Support Team at hello@corbloomjewelry.com, and we will assist you promptly.
Stolen or missing package
Stolen or missing package
Cor Bloom is not liable for lost or stolen packages. If your package goes missing, we recommend contacting the shipping carrier directly to locate the delivered package. Please note that we cannot be held responsible if the order shows confirmed delivery to the correct address. We advise you to track the package using the tracking information provided and reach out to the carrier for further assistance.
Tracking shows Delivered, but I don't have my package
Tracking shows Delivered, but I don't have my package
If you're unable to locate your package in your mailbox, we recommend checking the following places:
- Garage
- With others in your household
- Mailbox (sometimes packages arrive separately from regular mail, so check again later)
- Porch
- Covered areas protected from the weather
- Hidden or less-visible areas, such as under a doormat or near a back entrance
- Exterior doors or any other location where the package could have been placed
If you live in a multi-unit community with a shared mailbox, and you find a key in your regular mail compartment, your package is likely in a parcel locker. Check the key tag for the corresponding locker number. For apartment or condo residents, please contact your building’s management office to inquire if the package was left with them.
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