Once you receive your order confirmation email, please allow 1 to 3 business days for us to prepare your order. 

After this processing period, your package will be promptly dispatched from our warehouse, and you will receive an email containing a tracking number.

The Shipping Costs will be displayed at the checkout after selecting a specific country.

Free Shipping

• United States:

Free Shipping On Orders Over $59 USD

• United Kingdom:

Free Shipping On Orders Over £49 GBP

• Canada:

Free Shipping On Orders Over $89 CAD

• Australia:

Free Shipping On Orders Over $89 AUD

• Swiss:

Free Shipping On Orders Over CHF 59

• European Countries 

Free Shipping On Orders Over €59 EUR

• International/Other Countries

Free Shipping On Orders Over $59 USD

Shipping Times:

Shipping fees are non-refundable in the case of returns.

Note 1: We do not take responsibility for factors external to Cor Bloom, which may delay or prevent delivery, and which are not covered by our logistic partners.

Note 2: Delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. 

Delivery times will depend on where you are located, our shipping partners, and the service of your choice.

Will I be charged custom duties?

No, our customers don't have to pay customs duties like other brands thanks to the strong network that we have established with our carrier partners worldwide.At Cor Bloom, we cover custom duties for our customers, ensuring a transparent and hassle-free shopping experience. The price you see and pay on our Online Store is the final price you'll pay, ensuring a shopping process much smoother and more enjoyable.

What should I do if my delivery is late?

Delivery time at Cor Bloom refers to the number of days between the collection of the package from our warehouse and the first delivery attempt. This period does not include the order preparation time, any additional delivery attempts, or the availability of carrier pick-up points.

It's important to note that our delivery estimates are just that — estimates. They are not guaranteed delivery times and should not be relied upon as such.

If your order is late and you haven't received any recent updates on your tracking number, we kindly ask you to contact our Customer Support Team at hello@corbloomjewelry.com. We're here to assist you with any questions or concerns you may have regarding your order.

What should I do if I didn't receive the tracking number of my parcel?

Can I cancel my order?

At the moment this option is unavailable as our warehouses process orders very fast, once an order has been placed, it is impossible to cancel it. We wish in the future we could.

Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

Refusal of the package upon arrival

Please note that if you refuse the parcel upon delivery, the total product fee will still be charged (including the shipping costs, duties, and taxes). The shipping costs and customs duties may vary from country to destination.

Stolen or missing package

Cor Bloom is not liable for lost or stolen packages. If your package goes missing, the customer should contact the shipping carrier to locate the delivered package, 
we cannot be held responsible if an order shows confirmed delivery to the correct address. 

 General Terms

Piercing Jewelry, Earrings, discounted products (which are final sale) and personalized items are not refundable.

Items not included in the above categories can be returned or exchanged at the customer's expense within 10 natural days from the date of delivery.

Piercing jewelry and earrings refer to items that pass through an actual piercing hole, such as earrings, barbells, labrets, curved barbells, huggies, hoops, and clickers.

All orders are considered final once placed and cannot be canceled or changed. Cor Bloom does not issue refunds under any circumstances. However, a Gift Card equivalent to the order amount will be provided instead, which will be valid for 180 calendar days from the date of issue.

When initiating a refund or exchange, please be aware that the original delivery fee cannot be refunded.

Customers are responsible for sending the product(s) back to us via postal service with a tracking number. They must cover the shipping costs and any applicable customs fees related to the shipment. Additionally, the initial delivery fees will be deducted from the refund amount during the refund process.

We strive to provide clear and fair terms for returns and refunds to ensure a positive shopping experience for our customers. If you have any questions or require further assistance, please don't hesitate to contact us at Hello@corbloomjewelry.com.

Notes:

• Please contact us at Hello@corbloomjewelry.com to receive return instructions.
• Your package must arrive at the warehouse with duties and taxes already paid. Otherwise, it will be returned to the sender and the return request will be refused. 
• COR BLOOM will not be responsible for any loss of the package during its shipment. It will be the customer’s responsibility to ensure that the package arrives in our facilities in perfect condition.
• In case the order contains Free Gifts, these must be returned if, due to the return, the order does not fulfill the conditions of the promotion.

Accepted reasons for return

Returns and exchanges will only be accepted for the following reasons:

- The item is defective.

- The item is not the correct one.

- The wrong size of the ring, bracelet, or necklace has been chosen.

RETURNED MAIL

All parcels that are "Returned To Sender" will be disposed upon returning to our shipping carriers.

Please ensure the correct shipping address is placed on the order as we will not send a replacement parcel or offer a refund if the parcel was "Returned To Sender" for the following reasons:

1. The address provided by you was not correct.
2. The parcel is unclaimed once attempted to be delivered.

We will offer the possibility to have the package reshipped once the jewelry has been sent back to me. In that case, we will send you a message to confirm the shipping address, and you will need to pay a re-shipping and handling costs before sending the package again.

How will I receive my refund? 

At Cor Bloom, refunds will be issued in the form of a Gift Card that can be used on our website. Please note that refunds will only be provided in the form of Store Credit/Gift Card. This credit can then be applied toward future purchases, offering you flexibility and convenience when shopping with us.

Return fees & Shipment

We do not provide free return shipping labels and all shipping costs associated with an exchange or return shall be borne by the buyer, except in cases where the item is faulty or incorrect.

This is to say, that you should send the package on your own with the courier service you prefer (the shipping costs are at your own expense).

Your package must arrive at the warehouse with duties and taxes already paid. Otherwise, it will be returned to the sender and the return request will be refused. 

Cor Bloom will not be held accountable for lost packages or any problems that may happen during the return transportation. It will be the customer’s responsibility to ensure that the package arrives in our facilities in perfect condition.

Please allow up to 35 business days for your return package to reach our address (depending on your location). We’ll only issue the store credit or exchange once the parcel is delivered to us.

Original condition & package required

The items must be returned in their original condition. No scratches, wear marks, or broken pieces. It must be in perfect condition and show no evident signs of being used, otherwise, the refund/exchange will not be processed. 

The packaging must be its original one (jewelry box + pouch/case) and make sure that the items do not tangle or get damaged during transport. 

Please note that there will be a $10 charge if you fail to return the item(s) with its original packaging.

It is your responsibility to provide adequate external packaging to make sure that the items arrive at Cor Bloom in perfect condition. If you have trouble finding suitable external packaging, we suggest using the original box that your order came in. If the items are received in poor condition, we won’t be able to carry out the return as requested.

If the items do not reach us in their original condition or are shipped 10 calendar days after the delivery, we will not process vouchers or store credit.

How do I start a return/exchange?

Please contact our Customer Support via the contact form.

Your request will be accepted within 24 - 48 hours. You will then receive all the instructions to follow by email.

I have received the incorrect product, what can I do?

We recommend that you get in touch with our Customer Support Team through the contact form. or by sending an email to Hello@corbloomjewelry.com to exchange this for the correct product. In this case, the shipment fee will be paid by us.

Please note that the customer has 10 calendar days after receipt of the order to inform our Customer Support Team about the incident related to the package. After this period, Cor Bloom cannot be held responsible for the problem in question.

I have received a defective product, what can I do?

We recommend that you get in touch with our Customer Support Team through the contact form. or by sending an email to Hello@corbloomjewelry.com

If the items are broken 30 days after you receive your order, we will not be responsible for their replacement or repair.

We are not responsible for lost items, either within the exchange period or after.

Canceling or refusing the order(s)

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to cancel it at request. 

If an order has not been shipped yet, we can offer Store Credit/Gift Card as refund.

If an order has been shipped, customers can exchange the items received for a preferred style or return them for a refund in Store Credit/Gift Card. The cost associated with the return will be covered by the customer, and the initial delivery fee will also be charge in case of return. Cor Bloom can not issue a refund without receiving the items returned to our warehouse.

Please note that if you refuse the parcel upon delivery, the total order value will still be charged (including the shipping costs, duties, and taxes). The shipping costs and customs duties may vary from country to destination.

Discounted/Last Chance/Sales products

All Chance items are final sale and cannot be returned/exchanged. 

 Will I be charged custom duties?

No, our customers don't have to pay customs duties like other brands thanks to the strong network that we have established with our carrier partners worldwide.At Cor Bloom, we cover custom duties for our customers, ensuring a transparent and hassle-free shopping experience. The price you see and pay on our Online Store is the final price you'll pay, ensuring a shopping process much smoother and more enjoyable.

What should I do if my delivery is late?

Delivery time at Cor Bloom refers to the number of days between the collection of the package from our warehouse and the first delivery attempt. This period does not include the order preparation time, any additional delivery attempts, or the availability of carrier pick-up points.

It's important to note that our delivery estimates are just that — estimates. They are not guaranteed delivery times and should not be relied upon as such.

If your order is late and you haven't received any recent updates on your tracking number, we kindly ask you to contact our Customer Support Team at hello@corbloomjewelry.com. We're here to assist you with any questions or concerns you may have regarding your order.

What should I do if I didn't receive the tracking number of my parcel?

Can I cancel my order?

At the moment this option is unavailable as our warehouses process orders very fast, once an order has been placed, it is impossible to cancel it. We wish in the future we could.

Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

Refusal of the package upon arrival

Please note that if you refuse the parcel upon delivery, the total product fee will still be charged (including the shipping costs, duties, and taxes). The shipping costs and customs duties may vary from country to destination.

Stolen or missing package

Cor Bloom is not liable for lost or stolen packages. If your package goes missing, the customer should contact the shipping carrier to locate the delivered package, 
we cannot be held responsible if an order shows confirmed delivery to the correct address. 

General Terms

Piercing Jewelry, Earrings, discounted products (which are final sale) and personalized items are not refundable.

Items not included in the above categories can be returned or exchanged at the customer's expense within 10 natural days from the date of delivery.

Piercing jewelry and earrings refer to items that pass through an actual piercing hole, such as earrings, barbells, labrets, curved barbells, huggies, hoops, and clickers.

All orders are considered final once placed and cannot be canceled or changed. Cor Bloom does not issue refunds under any circumstances. However, a Gift Card equivalent to the order amount will be provided instead, which will be valid for 180 calendar days from the date of issue.

When initiating a refund or exchange, please be aware that the original delivery fee cannot be refunded.

Customers are responsible for sending the product(s) back to us via postal service with a tracking number. They must cover the shipping costs and any applicable customs fees related to the shipment. Additionally, the initial delivery fees will be deducted from the refund amount during the refund process.

We strive to provide clear and fair terms for returns and refunds to ensure a positive shopping experience for our customers. If you have any questions or require further assistance, please don't hesitate to contact us at Hello@corbloomjewelry.com.

Notes:

• Please contact us at Hello@corbloomjewelry.com to receive return instructions.
• Your package must arrive at the warehouse with duties and taxes already paid. Otherwise, it will be returned to the sender and the return request will be refused. 
• COR BLOOM will not be responsible for any loss of the package during its shipment. It will be the customer’s responsibility to ensure that the package arrives in our facilities in perfect condition.
• In case the order contains Free Gifts, these must be returned if, due to the return, the order does not fulfill the conditions of the promotion.

Accepted reasons for return

Returns and exchanges will only be accepted for the following reasons:

- The item is defective.

- The item is not the correct one.

- The wrong size of the ring, bracelet, or necklace has been chosen.

RETURNED MAIL

All parcels that are "Returned To Sender" will be disposed upon returning to our shipping carriers.

Please ensure the correct shipping address is placed on the order as we will not send a replacement parcel or offer a refund if the parcel was "Returned To Sender" for the following reasons:

1. The address provided by you was not correct.
2. The parcel is unclaimed once attempted to be delivered.

We will offer the possibility to have the package reshipped once the jewelry has been sent back to me. In that case, we will send you a message to confirm the shipping address, and you will need to pay a re-shipping and handling costs before sending the package again.

How will I receive my refund? 

At Cor Bloom, refunds will be issued in the form of a Gift Card that can be used on our website. Please note that refunds will only be provided in the form of Store Credit/Gift Card. This credit can then be applied toward future purchases, offering you flexibility and convenience when shopping with us.

Return fees & Shipment

We do not provide free return shipping labels and all shipping costs associated with an exchange or return shall be borne by the buyer, except in cases where the item is faulty or incorrect.

This is to say, that you should send the package on your own with the courier service you prefer (the shipping costs are at your own expense).

Your package must arrive at the warehouse with duties and taxes already paid. Otherwise, it will be returned to the sender and the return request will be refused. 

Cor Bloom will not be held accountable for lost packages or any problems that may happen during the return transportation. It will be the customer’s responsibility to ensure that the package arrives in our facilities in perfect condition.

Please allow up to 35 business days for your return package to reach our address (depending on your location). We’ll only issue the store credit or exchange once the parcel is delivered to us.

Original condition & package required

The items must be returned in their original condition. No scratches, wear marks, or broken pieces. It must be in perfect condition and show no evident signs of being used, otherwise, the refund/exchange will not be processed. 

The packaging must be its original one (jewelry box + pouch/case) and make sure that the items do not tangle or get damaged during transport. 

Please note that there will be a $10 charge if you fail to return the item(s) with its original packaging.

It is your responsibility to provide adequate external packaging to make sure that the items arrive at Cor Bloom in perfect condition. If you have trouble finding suitable external packaging, we suggest using the original box that your order came in. If the items are received in poor condition, we won’t be able to carry out the return as requested.

If the items do not reach us in their original condition or are shipped 10 calendar days after the delivery, we will not process vouchers or store credit.

How do I start a return/exchange?

Please contact our Customer Support via the contact form.

Your request will be accepted within 24 - 48 hours. You will then receive all the instructions to follow by email.

I have received the incorrect product, what can I do?

We recommend that you get in touch with our Customer Support Team through the contact form. or by sending an email to Hello@corbloomjewelry.com to exchange this for the correct product. In this case, the shipment fee will be paid by us.

Please note that the customer has 10 calendar days after receipt of the order to inform our Customer Support Team about the incident related to the package. After this period, Cor Bloom cannot be held responsible for the problem in question.

I have received a defective product, what can I do?

We recommend that you get in touch with our Customer Support Team through the contact form. or by sending an email to Hello@corbloomjewelry.com

If the items are broken 30 days after you receive your order, we will not be responsible for their replacement or repair.

We are not responsible for lost items, either within the exchange period or after.

Canceling or refusing the order(s)

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to cancel it at request. 

If an order has not been shipped yet, we can offer Store Credit/Gift Card as refund.

If an order has been shipped, customers can exchange the items received for a preferred style or return them for a refund in Store Credit/Gift Card. The cost associated with the return will be covered by the customer, and the initial delivery fee will also be charge in case of return. Cor Bloom can not issue a refund without receiving the items returned to our warehouse.

Please note that if you refuse the parcel upon delivery, the total order value will still be charged (including the shipping costs, duties, and taxes). The shipping costs and customs duties may vary from country to destination.

Discounted/Last Chance/Sales products

All Chance items are final sale and cannot be returned/exchanged. 

LOST OR STOLEN PACKAGES/FAILED DELIVERY

❀ ASTM F136 Implant-Grade Titanium

At Cor Bloom, our Titanium Jewelry is meticulously crafted to be water-resistant, offering you the freedom to wear it confidently near water. Nevertheless, to uphold its pristine appearance over time, we advise minimizing prolonged exposure to water, chemicals, moisture, chlorinated water, and cleansing products. By following these care instructions, you can help ensure that your jewelry retains its beauty and longevity for years to come.

When your pieces are not being worn, we suggest storing them in the original Cor Bloom pouch in a cool, dry place. 

❀ Plated Jewelry (Sterling Silver, Surgical 316l Stainless Steel & Brass)

To take care of your treasured jewelry and preserve its beauty, luster, and brightness, we recommend the following:

1. Remove your jewelry before sleeping, showering, bathing, swimming, or engaging in any other activities that cause friction or contact with moisture. Do not wear them while sleeping to avoid accidental damage.
2. Keep your jewelry away from perspiration, water, perfume, and cosmetics. Store them in a clean, dry, and cool place. Avoid extreme temperatures and direct sunlight.
3. When you are not wearing your jewelry, we encourage you to store it in your original Cor Bloom pouch/box (and keep it in a cool, dry spot) to maintain luster and prolong its life. 
4. Gently clean your jewelry using non-abrasive cotton or microfiber cloth. We also offer a jewelry polishing cloth included in this package. The cloth works for both silver and gold plated pieces as it contains

Please note: Cor Bloom cannot guarantee that the gold-plating of our items will last forever. Gold-plated items are, by their nature, more fragile and susceptible to loss of color over time. The speed at which this color fades will depend on various factors, such as the use of chemical products on the skin, how much the wearer sweats, or even the pH level of the individual’s skin. For this reason, it is particularly important to ensure suitable care of your gold-plated jewelry.

❀ ASTM F136 Implant-Grade Titanium

The best and safest hypoallergenic materials for piercing jewelry.

Cor Bloom's ASTM F136 Implant-Grade Titanium is hypoallergenic and nickel-free, designed for:

• Sensitive Skins
• Initial Piercings
• Healed Piercings
• Kid Piercings

Why choose Cor Bloom Titanium Jewelry?

• Water-resistant & Sweat-resistant
• Hypoallergenic & Tarnish-Free
• Comfortable all-day wear
• You can sleep in it
• A wide range of sizes is available 
• No-poking, flat on the back

Our versatile Titanium Flatback Posts are available in multiple lengths, from 4mm to 14mm, so that you can choose the perfect size for your piercing, and wear it all day long, even when you sleep.

❀ High-Quality Sterling Silver

All Cor Bloom's Sterling Silver Base Jewelry is plated with multiple layers of Rhodium or 18 Carat Gold, and treated with our special technique that helps to prevent loss of shine. Every piece is hypoallergenic and tarnish-free.

❀ Surgical 316l Stainless Steel

Surgical 316L stainless steel is an excellent choice for jewelry due to its hypoallergenic properties, durability, and versatility, meaning that you can enjoy your jewelry without worrying about allergic reactions. It's a great option for anyone who loves accessorizing but has sensitive skin. Safe for kid piercings, too.

❀ Hypoallergenic Eco-Brass

Brass is known for its strength and durability and can last for a very long time with reasonable care and maintenance. We use brass and an extra-thick layer of 18-carat gold or Rhodium for a sheen that captivates. Our brass-base jewelry will not cause allergies and is tarnish-free.