Once you receive your order confirmation email, please allow 1 to 3 business days for us to prepare your order. 

After this processing period, your package will be promptly dispatched from our warehouse, and you will receive an email containing a tracking number.

The Shipping Costs will be displayed at the checkout after selecting a specific country.

Free Shipping

• United States:

Free Shipping On Orders Over $69 USD

• United Kingdom:

Free Shipping On Orders Over £49 GBP

• Canada:

Free Shipping On Orders Over $89 CAD

• Australia:

Free Shipping On Orders Over $89 AUD

• Swiss:

Free Shipping On Orders Over CHF 59

• European Countries 

Free Shipping On Orders Over €59 EUR

• International/Other Countries

Free Shipping On Orders Over $59 USD

Shipping Times:

Country	Standard Shipping	Express Shipping
United States of America	6-12 Business Days	5-8 Business Days
United Kingdom	6-10 Business Days	3-5 Business Days
Canada	8-15 Business Days	8-10 Business Days
Australia	5-10 Business Days	4-7 Business Days
New Zealand	6-10 Business Days	NA
Ireland	6-10 Business Days	3-5 Business Days
Switzerland	6-9 Business Days	NA
Germany	6-10 Business Days	5-8 Business Days
France	6-10 Business Days	3-5 Business Days
Netherlands	6-10 Business Days	6-8 Business Days
Italy	6-10 Business Days	5-8 Business Days
Spain	6-10 Business Days	5-8 Business Days
Belgium	6-10 Business Days	NA
Austria	6-10 Business Days	6-8 Business Days
Sweden	6-10 Business Days	NA
Finland	6-10 Business Days	NA
Denmark	6-10 Business Days	NA
Norway	8-10 Business Days	NA
Poland	6-10 Business Days	6-8 Business Days
Cyprus	8-12 Business Days	NA
Greece	8-12 Business Days	NA
Bulgaria	6-10 Business Days	NA
Portugal	6-10 Business Days	NA
Hungary	6-10 Business Days	NA
Slovakia	6-10 Business Days	NA
Czech Republic	6-10 Business Days	NA
Romania	6-10 Business Days	NA
Estonia	6-10 Business Days	NA
Latvia	6-10 Business Days	NA
Lithuania	6-10 Business Days	NA
Croatia	6-10 Business Days	NA
Slovenia	6-10 Business Days	NA
Singapore	6-7 Business Days	NA
Malaysia	8-10 Business Days (9-12 Business Days in East Malaysia)	NA
Japan	3-5 Business Days (5-8 Business Days for Hokkaido Okinawa)	NA
Thailand	5-6 Business Days	NA
Turkey	6-10 Business Days	NA
South Africa	8-12 Business Days	NA
Mexico	8-12 Business Days	NA
Israel	6-10 Business Days	NA
Brazil	15-25 Business Days (7-10 Business Days delay is expected due to the impact of PRC policy in Brazil)	NA
United Arab Emirates	6-10 Business Days	NA
Saudi Arabia	8-12 Business Days	NA
Kuwait	8-12 Business Days	NA
Qatar	8-12 Business Days	NA
Estonia	6-10 Business Days	NA
Latvia	6-10 Business Days	NA
Lithuania	6-10 Business Days	NA
Croatia	6-10 Business Days	NA
Slovenia	6-10 Business Days	NA
Pakistan	11-13 Business Days	NA
Nigeria	13-16 Business Days	NA
Ghana	13-16 Business Days	NA
Uganda	13-16 Business Days	NA
Kenya	13-16 Business Days	NA
Tanzania	11-13 Business Days	NA
Egypt	13-16 Business Days	NA
Rwanda	9-13 Business Days	NA
Angola	11-13 Business Days	NA
Bahrain	8-12 Business Days	NA
Jordan	10-14 Business Days	NA
Lebanon	8-12 Business Days	NA

Shipping fees are non-refundable in the case of returns.

Note 1: We do not take responsibility for factors external to Cor Bloom, which may delay or prevent delivery, and which are not covered by our logistic partners.

Note 2: Delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. 

Delivery times will depend on where you are located, our shipping partners, and the service of your choice.

Will I be responsible for paying customs duties?

No, you will not be charged customs duties when shopping with us. Thanks to the strong network we have built with our carrier partners worldwide, we cover all customs duties on your behalf. This ensures a transparent and hassle-free shopping experience. The price you see and pay on our online store is the final price, making your shopping process smooth and enjoyable.

Can I update my shipping address? My shipping address is incorrect.

If you've placed an order but entered an incorrect shipping address, please contact our customer support team as soon as possible at hello@corbloomjewelry.com. If your order has not yet been processed or shipped, we will update the address for you. However, if your order has already been processed or shipped, we regret that we are unable to change the shipping address at this stage.

Please ensure that your address is correct at checkout to ensure your package arrives safely and on time.

What should I do if my delivery is late?

Delivery time at Cor Bloom refers to the number of days between the collection of the package from our warehouse and the first delivery attempt. This period does not include the order preparation time, any additional delivery attempts, or the availability of carrier pick-up points.

It's important to note that our delivery estimates are just that — estimates. They are not guaranteed delivery times and should not be relied upon as such.

If your order is late and you haven't received any recent updates on your tracking number, we kindly ask you to contact our Customer Support Team at hello@corbloomjewelry.com. We're here to assist you with any questions or concerns you may have regarding your order.

What should I do if I didn't receive the tracking number of my parcel?

Can I cancel my order?

At the moment this option is unavailable as our warehouses process orders very fast, once an order has been placed, it is impossible to cancel it. We wish in the future we could.

Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

Refusal of the package upon arrival

Please note that if you refuse the parcel upon delivery, the total product fee will still be charged (including the shipping costs, duties, and taxes). The shipping costs and customs duties may vary from country to destination.

Stolen or missing package

Cor Bloom is not liable for lost or stolen packages. If your package goes missing, we recommend contacting the shipping carrier directly to locate the delivered package. Please note that we cannot be held responsible if the order shows confirmed delivery to the correct address. We advise you to track the package using the tracking information provided and reach out to the carrier for further assistance.

 Tracking shows Delivered, but I don't have my package

 If you're unable to locate your package in your mailbox, we recommend checking the following places:

- Garage
- With others in your household
- Mailbox (sometimes packages arrive separately from regular mail, so check again later)
- Porch
- Covered areas protected from the weather
- Hidden or less-visible areas, such as under a doormat or near a back entrance
- Exterior doors or any other location where the package could have been placed

If you live in a multi-unit community with a shared mailbox, and you find a key in your regular mail compartment, your package is likely in a parcel locker. Check the key tag for the corresponding locker number. For apartment or condo residents, please contact your building’s management office to inquire if the package was left with them.

General Terms

Piercing Jewelry, Earrings, Discounted Products (Final Sale), and Personalized Items are non-refundable/exchangeable.

Piercing Jewelry and Earrings include items that pass through a piercing, such as earrings, barbells, labrets, curved barbells, huggies, hoops, clickers, and belly rings.

Returns and exchanges are only accepted for the following items (Excluding personalized and discounted items):

• Necklaces
• Bracelets
• Rings

Eligible items can be returned or exchanged at the customer's expense within 10 calendar days from the delivery date.

All Discounted/Last Chance/Sales products are final sale and cannot be returned/exchanged.

Cor Bloom does not issue cash refunds. Instead, we provide a Gift Card equivalent to the order amount, which is valid for 180 calendar days from the date of issue.

Please also note that the original delivery fee cannot be refunded in any case.

Can I change my order?

Our warehouse operates at a very fast pace and is active 7 days a week, including Sundays on busy seasons, to ensure prompt processing and delivery of all orders. Therefore, all orders are considered final once placed and cannot be canceled or changed. 

 

How do I start a return/exchange?

Piercing jewelry, earrings, discounted products (final sale), and personalized items are non-refundable and non-exchangeable.

If your order qualifies for a return, please contact us at Hello@corbloomjewelry.com or use the contact form to receive detailed return instructions. Refusing the package upon delivery is not considered a valid return and will make your order ineligible for a refund. The items must be sent back to the warehouse address provided in the return instructions from our Customer Care Team via email.

You can expect a response within 24 - 48 hours. Once your return is authorized, you will receive all necessary instructions by email.

Return Shipping Fees:

We do not provide free return shipping labels, and all shipping costs associated with an exchange or return shall be borne by the buyer, except in cases where the item is faulty or incorrect.

Please note that you are responsible for sending the package with the courier service of your choice, and the shipping costs will be at your own expense.

Return Shipping Process:

• Please contact us at Hello@corbloomjewelry.com for return instructions.
• Customers are responsible for returning the product(s) via postal service with a tracking number.
• Shipping costs and any applicable customs fees are the customer’s responsibility.
• The initial delivery fees will be deducted from the refund amount during the refund process.

Important Notes:

• Your return package must arrive at the warehouse with duties and taxes already paid. If not, the package will be returned to the sender and the return request will be denied.
• Cor Bloom is not responsible for any loss of the package during shipment. It is the customer’s responsibility to ensure the package arrives at our facility in perfect condition.
• If your order included free gifts, these must be returned if the order no longer meets the promotional requirements due to the return.
• Please allow up to 35 business days for your return package to reach our address (depending on your location). We’ll only issue the store credit or exchange once the parcel is delivered to us.

Can I change my shipping address?

If you've placed an order but entered an incorrect shipping address, please contact our customer support team as soon as possible at hello@corbloomjewelry.com. If your order has not yet been processed or shipped, we will update the address for you. However, if your order has already been processed or shipped, we regret that we are unable to change the shipping address at this stage.

Please ensure that your address is correct at checkout to ensure your package arrives safely and on time.

 

My package is returned to sender, what should I do?

If the tracking shows that your package has been returned to the sender for any reason, you will be responsible for covering the cost of reshipping the package. We kindly recommend reaching out to the courier company to see if it is still possible to pick up the package at the nearest post office, as in many cases, it may still be available for pick-up there.

If the package is no longer available for pick-up and has been returned to us, please note the following:

- If the package was returned due to an incorrect address or any other reason, you will be responsible for paying the cost to resend it.
- Once the package reaches our courier partner’s warehouse, we can arrange for it to be reshipped to the correct address. However, additional shipping fees and any applicable warehouse charges will apply, and these costs will need to be covered by the customer.

To proceed, please contact us via email at hello@corbloomjewelry.com with your correct address. Our team will send you a link to complete the payment for the additional shipping fees.

 

How will I receive my refund? 

At Cor Bloom, refunds will be issued in the form of a Gift Card that can be used on our website. Please note that refunds will only be provided in the form of Store Credit/Gift Card. This credit can then be applied toward future purchases, offering you flexibility and convenience when shopping with us.

 

Original condition & package required

The items must be returned in their original condition. No scratches, wear marks, or broken pieces. It must be in perfect condition and show no evident signs of being used, otherwise, the refund/exchange will not be processed. 

The packaging must be its original one (jewelry box + pouch/case) and make sure that the items do not tangle or get damaged during transport. 

Please note that there will be a $10 charge if you fail to return the item(s) with its original packaging.

It is your responsibility to provide adequate external packaging to make sure that the items arrive at Cor Bloom in perfect condition. If you have trouble finding suitable external packaging, we suggest using the original box that your order came in. If the items are received in poor condition, we won’t be able to carry out the return as requested.

If the items do not reach us in their original condition or are shipped 10 calendar days after the delivery, we will not process vouchers or store credit.

 

I received a faulty or incorrect item / I did not receive part of my order.

At Cor Bloom, we pride ourselves on the quality and accuracy of every order. We take great care in ensuring that all products are carefully inspected and packaged to prevent any issues. However, we understand that occasional mistakes may still happen, and we are committed to making things right.

If you receive a faulty item or find that part of your order is missing, please don’t hesitate to contact our Customer Care Team by emailing hello@corbloomjewelry.com. We ask that you reach out within 10 days of receiving your order, providing as much detail as possible about the issue. Our team will investigate the situation promptly and work with you to resolve it, whether through a replacement, refund, or another suitable solution.

Your satisfaction is our priority, and we will do everything we can to ensure a seamless resolution. Thank you for your understanding and continued trust in Cor Bloom.

 

Refusing Orders Upon Arrival

Once an order is placed, it is considered final and cannot be canceled or modified.

Refusing the package upon delivery is not deemed a valid return and will render your order ineligible for a refund. We strongly encourage you to contact our Customer Support Team by emailing Hello@corbloomjewelry.com for assistance with any issues.

Please be aware that if you refuse the parcel upon delivery, you will still be charged the full order amount, including shipping costs, duties, and taxes.

 

 Will I be charged custom duties?

No, our customers don't have to pay customs duties like other brands thanks to the strong network that we have established with our carrier partners worldwide.At Cor Bloom, we cover custom duties for our customers, ensuring a transparent and hassle-free shopping experience. The price you see and pay on our Online Store is the final price you'll pay, ensuring a shopping process much smoother and more enjoyable.

What should I do if my delivery is late?

Delivery time at Cor Bloom refers to the number of days between the collection of the package from our warehouse and the first delivery attempt. This period does not include the order preparation time, any additional delivery attempts, or the availability of carrier pick-up points.

It's important to note that our delivery estimates are just that — estimates. They are not guaranteed delivery times and should not be relied upon as such.

If your order is late and you haven't received any recent updates on your tracking number, we kindly ask you to contact our Customer Support Team at hello@corbloomjewelry.com. We're here to assist you with any questions or concerns you may have regarding your order.

What should I do if I didn't receive the tracking number of my parcel?

Can I cancel my order?

At the moment this option is unavailable as our warehouses process orders very fast, once an order has been placed, it is impossible to cancel it. We wish in the future we could.

Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

Refusal of the package upon arrival

Please note that if you refuse the parcel upon delivery, the total product fee will still be charged (including the shipping costs, duties, and taxes). The shipping costs and customs duties may vary from country to destination.

Stolen or missing package

Cor Bloom is not liable for lost or stolen packages. If your package goes missing, the customer should contact the shipping carrier to locate the delivered package, 
we cannot be held responsible if an order shows confirmed delivery to the correct address. 

 

 

General Terms

All items can be returned or exchanged at the customer's expense within 14 calendar days from the delivery date.

Can I change my order?

Our warehouse operates at a very fast pace and is active 7 days a week, including Sundays on busy seasons, to ensure prompt processing and delivery of all orders. Therefore, all orders are considered final once placed and cannot be canceled or changed. 

How do I start a return/exchange?

Piercing jewelry, earrings, discounted products (final sale), and personalized items are non-refundable and non-exchangeable.

If your order qualifies for a return, please contact us at Hello@corbloomjewelry.com or use the contact form to receive detailed return instructions. Refusing the package upon delivery is not considered a valid return and will make your order ineligible for a refund. The items must be sent back to the warehouse address provided in the return instructions from our Customer Care Team via email.

You can expect a response within 24 - 48 hours. Once your return is authorized, you will receive all necessary instructions by email.

Return Shipping Fees:

We do not provide free return shipping labels, and all shipping costs associated with an exchange or return shall be borne by the buyer, except in cases where the item is faulty or incorrect.

Please note that you are responsible for sending the package with the courier service of your choice, and the shipping costs will be at your own expense.

Return Shipping Process:

• Please contact us at Hello@corbloomjewelry.com for return instructions.
• Customers are responsible for returning the product(s) via postal service with a tracking number.
• Shipping costs and any applicable customs fees are the customer’s responsibility.
• The initial delivery fees will be deducted from the refund amount during the refund process.

Important Notes:

• Your return package must arrive at the warehouse with duties and taxes already paid. If not, the package will be returned to the sender and the return request will be denied.
• Cor Bloom is not responsible for any loss of the package during shipment. It is the customer’s responsibility to ensure the package arrives at our facility in perfect condition.
• If your order included free gifts, these must be returned if the order no longer meets the promotional requirements due to the return.
• Please allow up to 35 business days for your return package to reach our address (depending on your location). We’ll only issue the store credit or exchange once the parcel is delivered to us.

Can I change my shipping address?

If you've placed an order but entered an incorrect shipping address, please contact our customer support team as soon as possible at hello@corbloomjewelry.com. If your order has not yet been processed or shipped, we will update the address for you. However, if your order has already been processed or shipped, we regret that we are unable to change the shipping address at this stage.

Please ensure that your address is correct at checkout to ensure your package arrives safely and on time.

 

My package is returned to sender, what should I do?

If the tracking shows that your package has been returned to the sender for any reason, you will be responsible for covering the cost of reshipping the package. We kindly recommend reaching out to the courier company to see if it is still possible to pick up the package at the nearest post office, as in many cases, it may still be available for pick-up there.

If the package is no longer available for pick-up and has been returned to us, please note the following:

- If the package was returned due to an incorrect address or any other reason, you will be responsible for paying the cost to resend it.
- Once the package reaches our courier partner’s warehouse, we can arrange for it to be reshipped to the correct address. However, additional shipping fees and any applicable warehouse charges will apply, and these costs will need to be covered by the customer.

To proceed, please contact us via email at hello@corbloomjewelry.com with your correct address. Our team will send you a link to complete the payment for the additional shipping fees.

 

How will I receive my refund? 

At Cor Bloom, refunds will be issued in the form of a Gift Card that can be used on our website. Please note that refunds will only be provided in the form of Store Credit/Gift Card. This credit can then be applied toward future purchases, offering you flexibility and convenience when shopping with us.

 

Original condition & package required

The items must be returned in their original condition. No scratches, wear marks, or broken pieces. It must be in perfect condition and show no evident signs of being used, otherwise, the refund/exchange will not be processed. 

The packaging must be its original one (jewelry box + pouch/case) and make sure that the items do not tangle or get damaged during transport. 

Please note that there will be a $10 charge if you fail to return the item(s) with its original packaging.

It is your responsibility to provide adequate external packaging to make sure that the items arrive at Cor Bloom in perfect condition. If you have trouble finding suitable external packaging, we suggest using the original box that your order came in. If the items are received in poor condition, we won’t be able to carry out the return as requested.

If the items do not reach us in their original condition or are shipped 10 calendar days after the delivery, we will not process vouchers or store credit.

 

I received a faulty or incorrect item / I did not receive part of my order.

At Cor Bloom, we pride ourselves on the quality and accuracy of every order. We take great care in ensuring that all products are carefully inspected and packaged to prevent any issues. However, we understand that occasional mistakes may still happen, and we are committed to making things right.

If you receive a faulty item or find that part of your order is missing, please don’t hesitate to contact our Customer Care Team by emailing hello@corbloomjewelry.com. We ask that you reach out within 10 days of receiving your order, providing as much detail as possible about the issue. Our team will investigate the situation promptly and work with you to resolve it, whether through a replacement, refund, or another suitable solution.

Your satisfaction is our priority, and we will do everything we can to ensure a seamless resolution. Thank you for your understanding and continued trust in Cor Bloom.

 

Refusing Orders Upon Arrival

Once an order is placed, it is considered final and cannot be canceled or modified.

Refusing the package upon delivery is not deemed a valid return and will render your order ineligible for a refund. We strongly encourage you to contact our Customer Support Team by emailing Hello@corbloomjewelry.com for assistance with any issues.

Please be aware that if you refuse the parcel upon delivery, you will still be charged the full order amount, including shipping costs, duties, and taxes.