Will I be charged custom duties?

No, our customers don't have to pay customs duties like other brands thanks to the strong network that we have established with our carrier partners worldwide.At Cor Bloom, we cover custom duties for our customers, ensuring a transparent and hassle-free shopping experience. The price you see and pay on our Online Store is the final price you'll pay, ensuring a shopping process much smoother and more enjoyable.

What should I do if my delivery is late?

Delivery time at Cor Bloom refers to the number of days between the collection of the package from our warehouse and the first delivery attempt. This period does not include the order preparation time, any additional delivery attempts, or the availability of carrier pick-up points.

It's important to note that our delivery estimates are just that — estimates. They are not guaranteed delivery times and should not be relied upon as such.

If your order is late and you haven't received any recent updates on your tracking number, we kindly ask you to contact our Customer Support Team at We're here to assist you with any questions or concerns you may have regarding your order.

What should I do if I didn't receive the tracking number of my parcel?

After an order is dispatched, a confirmation email is sent automatically, from which the customer can track their order.

Please make sure to check your spam folder as sometimes our emails are accidentally sent there. If you are still not able to find the email with the tracking number, we kindly as for you to contact our Customer Support Team at:

Can I cancel my order?

At the moment this option is unavailable as our warehouses process orders very fast, once an order has been placed, it is impossible to cancel it. We wish in the future we could.

Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

Refusal of the package upon arrival

Please note that if you refuse the parcel upon delivery, the total product fee will still be charged (including the shipping costs, duties, and taxes). The shipping costs and customs duties may vary from country to destination.

Stolen or missing package

Cor Bloom is not liable for lost or stolen packages. If your package goes missing, the customer should contact the shipping carrier to locate the delivered package, 
we cannot be held responsible if an order shows confirmed delivery to the correct address.